Direct Bus Details
⏱ Total Trip Time: 3 Hours
✅ Round-Trip Transport
Both the Trolley and Glacier Express provide full round-trip service. Your ticket includes the required $5 Mendenhall Glacier Visitor Center fee.
⏱ 3-Hour Excursion
Plan for a 3-hour total experience: 20–25 minutes travel each way plus a full 2 hours of independent exploration at the glacier.
📍 Port Pickup
Mount Roberts Tramway
490 South Franklin, Juneau, Alaska
Look for shuttle representatives near the dock.
📍 Glacier Drop-off
The "Bear Stop"
Mendenhall Glacier Visitor Center Parking Lot. Same location for return pickup.
Option AThe Juneau Trolley Glacier Shuttle
$79 / $55
Adult / Child
- Modern vehicle styled as a vintage streetcar
- Narrated 20–25 minute drive to the glacier
- Full 2 hours of glacier exploration time
- Ability to open windows for open-air feel on warmer days
- No charging ports (analog experience)
Best For: Travelers looking for a nostalgic, unique photo opportunity and those who appreciate vintage style over modern amenities.
Option BThe Glacier Express (Blue Bus)
$83 / $49
Adult / Child
- Brand-new full-size luxury coach buses
- Quick 20–25 minute direct port-to-glacier drive
- Full 2 hours of glacier exploration time
- USB charging port at every single seat
- Climate-controlled premium interior
Best For: Families and tech-savvy travelers prioritizing maximum comfort, phone charging, and a modern transport experience.
Local Operators vs. Cruise Ship Excursions
| Feature | Local Independent Operators | Cruise Ship Excursion |
|---|
| Typical Price | $79–$83 Adult | $89–$139+ Adult |
| Time at Glacier | Full 2 Hours | 1.5–2 Hours (often rushed to incentivize bundling) |
| Park Fees | ✔ Included | ✔ Included |
| Supports Local Economy | ✔ Local operators & guides | ✘ Corporate profit-heavy |
Your 2-Hour Expedition Plan
Visitor Center Paved
Start here for the best elevated perspective of the entire valley. Inside, watch a 15-minute documentary, explore interactive exhibits on glacial movement, or browse the Discovery Southeast bookstore. Rangers are on-site to help you spot mountain goats using high-powered telescopes.
Photo Point Loop Paved
An easy 1/3-mile paved loop offering a head-on view of the glacier's face across the lake. This is the top spot for the classic "family photo" with the ice in the background. Fully accessible and perfect for those wanting a majestic view without a long hike.
Steep Creek Trail Boardwalk
Famous for being the best spot to see wild Black Bears in Juneau. This elevated boardwalk protects both visitors and wildlife. In July and August, watch sockeye and coho salmon spawning in the crystal-clear creek below, which often draws hungry bears right up to the viewing platforms.
Nugget Falls Trail Gravel
A 2-mile round-trip trail leading along the lakeshore to the base of the massive 377-foot Nugget Falls. You will feel the roar and the spray of the water as it tumbles into the lake just yards away from the glacier's terminus. Note: This path is flat but composed of loose gravel.
The Shuttle Deep Dive: FAQ
Where is the $7/$12/$15/$22/$30/$45 bus? +
The White Trolley and Blue Bus
ARE those buses! As demand has grown — from approximately 860,000 visitors in 2010 to over 1.7 Million in 2025 — and the amount of available permits has been strictly restricted by the Forest Service, the prices have continued to increase. The good news is that the buses are much nicer and you don't have to fight for a spot in line anymore!
Read more:
Can I take the city bus for $2 instead? +
Technically yes, but the official
Capital Transit Guide warns that this is a significant time investment. A round-trip journey typically consumes 4 to 5 hours, including a 20–60 minute bus ride each way plus a 1.5-mile walk from the Dredge Lake Road stop. It rains over 230 days a year in Juneau, and during peak ship days these buses often run at capacity — meaning you could miss your ship's "all aboard" time.
Do I need to buy a Glacier entry pass separately? +
No. Both the Trolley and Blue Bus tickets include the required $5 per person Forest Service fee. You can head straight to the trails or Visitor Center without standing in another line to pay.
What if my ship is late arriving at the port? +
Local operators track all cruise ship arrival times. If your ship is delayed, your shuttle reservation time will be automatically adjusted to ensure you still get your full experience.
Where is the pickup location at the port? +
Both shuttles pick up at the
Mount Roberts Tramway (490 S Franklin St), but in different spots:
- Glacier Trolley: Street side of the tram building — look for a large sign.
- Glacier Express: Water side of the building, underneath a covered canopy with a sign.
Is the shuttle ride narrated? +
Yes! You'll enjoy a 20–25 minute narrated journey where local guides share the history of Juneau, the Gold Rush, and the science behind the receding Mendenhall Glacier.
Will I see bears at the Glacier? +
There is a chance, especially in July and August! The Steep Creek Boardwalk is a known spot for viewing Black Bears fishing for salmon. While sightings are common, they are wild animals and not guaranteed.
Are there restrooms on the bus? +
No, there are no restrooms on the shuttles themselves. However, the ride is short (25 mins), and there are large public restroom facilities at both the Port and the Glacier Visitor Center.
What should I wear for the shuttle and glacier? +
Layers are key! Juneau is in a rainforest. Bring a waterproof outer layer, comfortable walking shoes, and a light sweater. Even if it's warm at the port, it's often a few degrees cooler near the ice.
Is the shuttle wheelchair accessible? +
Please note that neither shuttle service currently operates lift-equipped buses. Collapsible wheelchairs or walkers can be folded and stored in the luggage compartment of the Glacier Express (Blue Bus). For anything more, please reach out directly or use the inquiry form below.
Local Team — On the Ground
Questions? Talk to Someone in Juneau Today
Our Juneau-based team is here to help you coordinate the perfect glacier visit. Fill out the details below and we will get back to you shortly.
Rental Car Freedom
⚠️ This page is currently in progress and will be updated with more detailed information, photos, and insider secrets at a later date.
When total independence is your mission, a rental car gives you the freedom to explore Juneau at your own pace. Below is a comprehensive list of operators to help you get started.
Downtown Juneau (Near Cruise Terminals)
Airport & Other Locations
Pro Tip: Most airport-based rentals will require a taxi or rideshare from the cruise docks, which is approximately a 15–20 minute drive.
Rental Car FAQ
Is parking free at the Glacier? +
Yes, parking is free in the Visitor Center lot, but spaces fill up very quickly during peak hours (10 AM – 2 PM).
Do I still need to pay the $5 park fee? +
Yes. Unlike the shuttle, which includes the fee, you must pay $5 per person at the kiosk if you plan to use the Visitor Center or certain trails. You can find full details on what's included and current fee information on the
official U.S. Forest Service page →Is driving in Juneau difficult for visitors? +
Not at all — Juneau is one of the more straightforward Alaskan cities to drive in. The road network is relatively small and uncomplicated, with a single main highway (Egan Drive) connecting downtown to the Mendenhall Valley. The top speed limit on Juneau's main roads is 55 MPH, and most side streets are well below that. Signage is clear, traffic is manageable outside of peak cruise hours, and the glacier is a simple 12-mile drive with no confusing interchanges. First-time visitors consistently find it easy to navigate — just remember to watch for pedestrians in downtown and cyclists on the highway shoulders.
Local Knowledge
Questions About Driving in Juneau?
Ask our local team about routes, parking, and rental availability.
Taxi & Rideshare
⚠️ RISK ALERT: Finding last-minute transportation — especially taxis and rideshares — can be extremely difficult in Juneau. High ship volumes often leave fleets at 100% capacity with wait times exceeding 1–2 hours.
Taxis and rideshares offer point-to-point convenience, but they require strategy that can become stressful during peak cruise hours.
Local Juneau Taxi Companies
Rideshare Reality (Uber & Lyft)
The Glacier Ban: Standard Uber and Lyft drivers are NOT permitted to enter the Mendenhall Glacier Recreation area. You will likely be dropped off at the glacier boundary, requiring a 1.5-mile walk.
Availability: While Uber and Lyft operate in Juneau, driver numbers are low. Expect surges and "No Cars Available" messages when 4+ ships are in port.
The Return Trap: Taxis are not allowed to "loiter" at the glacier. You MUST schedule a specific return pickup time or call 30 minutes before you want to leave.
The Price: A typical one-way fare from the cruise dock to the glacier is $35–$45 USD.
Taxi & Rideshare FAQ
Can I pre-book a taxi? +
Most local companies allow dispatching but rarely "guarantee" a time during cruise peaks. Calling 30 minutes ahead is advised.
Why can't Uber go to the Visitor Center? +
The Forest Service requires commercial permits for entry. Most standard rideshare drivers do not carry these specialized permits.
Custom Quote
Need a Custom Transport Quote?
We can help you understand the current taxi landscape and find the best option for your group.
Helicopters & Aerial Tours
⏱ Varies: 1–5 Hours Total
✅ Specialized Ice Gear
Helicopter operators provide required over-boots and safety equipment for glacier landings. You just need warm layers!
📍 Port Pickup Included
All major tour operators provide complimentary round-trip transport from the Mount Roberts Tramway area or nearby docks.
The "Big Three" Helicopter Operators
All three fly to different parts of the Juneau Icefield. Choose based on your landing preference!
Locally OwnedCoastal Helicopters
From $484
- Often lands on Herbert Glacier for a more remote feel
- Famous for the "Double Landing" (Hike + Dogsled combo)
- Locally owned with a focus on off-the-beaten-path experiences
- Personalized feel with highly experienced pilots
Best For: Travelers looking to avoid the cruise crowds and those interested in combination adventures.
Ice Trekking SpecialistsNorthStar Trekking
From $599
- The specialists in Glacier Trekking & Ice Climbing
- Longer time on the ice (1 to 3 full hours)
- Provides technical gear: Crampons, Ice Axes, Harnesses
- Smallest group sizes for maximum safety and education
Best For: Active adventure seekers who want to actually hike the glacier, not just stand on it.
Visit NorthStarTrekking.com →Established Since 1947TEMSCO Helicopters
From $433
- Primary operator for Mendenhall Glacier landings
- Oldest & most established heli-tour operator in Alaska
- Tours range from 20-min walks to Dogsledding
- Convenient heli-base near the airport
Best For: Those wanting the classic Mendenhall Glacier landing experience and professional, high-volume reliability.
Visit TEMSCOair.com →
Floatplane Expeditions
For those who want a classic Alaskan bush plane experience with downtown convenience.
Aerial Only5-Glacier Seaplane Exploration
From $367
⚠️ NOTE: This flight does NOT view the Mendenhall Glacier. Instead, you soar over Norris, Hole-in-the-Wall, East Twin, West Twin, and Taku.
- Downtown Departure — steps away from your cruise ship
- Guaranteed Window Seat for every passenger
- Efficient: The tour takes only about an hour
Fly + Feast5-Glacier Seaplane & Taku Lodge Feast
From $511
- Remote Lodge Landing at historic Taku Lodge across from the advancing Taku Glacier
- World-famous wild Alaskan salmon grilled over an alder wood fire
- Guided Wilderness Walk exploring the 1923 hunting lodge grounds
- Remarkably high chance of seeing wild black bears drawn by the alderwood grill
Aerial Tour FAQ
What is the weight limit for helicopters? +
Most operators require a surcharge or second seat for passengers over 250 lbs to ensure aircraft balance.
What happens if it rains? +
Flights only cancel for low visibility or high winds. Rain itself often makes the glacial blue colors more vibrant!
Ready to Fly
Ready for the Ultimate View?
Let us help you choose between Mendenhall, Taku, or Herbert glacier flights.
Paddling & Water Adventures
⏱ Varies: 4–6 Hours Total
✅ All-Inclusive Gear
Water tours provide full rain gear and PFDs. You just need warm layers and a camera!
📍 Port Pickup Included
All major tour operators provide complimentary round-trip transport from the Mount Roberts Tramway area or nearby docks.
Lake Expeditions
Choose between a focused lake paddle or a multi-sport expedition that lands at the glacier edge.
CanoeLiquid Alaska: Canoe Tour
$251 Adult
- Large Voyager Canoes (8–12 people per boat)
- Gentle pace focusing on Nugget Falls & the ice face
- High stability, perfect for photography from the water
- Duration: ~4 hours with 2 hours on Mendenhall Lake
Canoe + HikeLiquid Alaska: Ice Adventure
$377 Adult
- Human-powered expedition crossing Mendenhall Lake
- Includes 1 hour of guided exploration on the glacier moraine
- Face-to-face proximity with the glacier's terminal edge
- Duration: 5 hours total
Tlingit StyleATA: Mendenhall Lake Canoe
$259 Adult
- Large, stable Tlingit-style Canoe
- Guided paddle past icebergs and Nugget Falls
- Includes Alaskan-style snacks
- Exclusive USFS permit access
Tandem KayakATA: Mendenhall Lake Kayak
$279 Adult
- Intimate Tandem Kayak exploration
- Maneuver closer to iceberg formations
- Guided by professional naturalists
Multi-SportAbove & Beyond Alaska (ABAK)
From $402
- Deeply immersive Canoe-to-Hike multi-sport trips
- Access to remote bedrock and higher-elevation viewing
- Strong focus on technical education and glacial science
- Duration: 5.5+ hours (High physical requirement)
Ocean-Based Glacier Views
Experience the "Big Picture" view of the Juneau Icefield from the saltwater channels, often with whale and seal sightings.
Sea KayakATA: Mendenhall Wetlands Sea Kayaking
From $159
- 6 Miles from Glacier: Epic panoramic view of the icefield
- High probability for Harbor Seals and Sea Lion sightings
- Calm saltwater estuarine conditions perfect for beginners
Small GroupPaddle Juneau: Small Group Sea Kayaking
From $189
- Small, intimate group sizes (max 8)
- Launch from North Douglas for massive glacier backdrops
- Expert local guiding through tidal channels
PrivatePaddle Juneau: Private Glacier View Sea Kayaking
Private
- Exclusive experience for just your group
- Customized pace and route based on your interests
- Direct focus from your expert local guide
Paddling FAQ
Are the lake tours cold? +
The water is about 35°F, but the air is warmer. Guides provide spray skirts and gear to keep you dry and comfortable.
What is the difference between Canoe and Kayak? +
Canoes are larger, more social, and handled by multiple paddlers. Kayaks are more intimate and sit lower in the water for closer engagement with the lake's surface.
On the Water
Want to Get on the Water?
Our team can recommend the best paddling experience for your skill level and group size.